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Copilot Studio - Conversational Bot Creation

Updated: May 28

So, you're ready to dive into the world of conversational AI and unleash the power of chatbots, huh? Well, buckle up because I'm about to take you on a journey through Microsoft Copilot Studio, where magic happens!


First things first, we need to get you set up with an account on Copilot Studio. It's your gateway to configuring integrations and training your models with all the juicy data they need to thrive. With Copilot's slick API, you can sprinkle chatbots across websites, mobile apps, and messaging platforms, boosting customer engagement and support like never before.


  1. Now, head on over and sign up for a free trial here Once you're in, you'll find yourself in the graphical wonderland of Copilot Studio's development environment. Picture this: you're in control, designing, testing, and deploying your very own copilots with ease. The development environment looks like this:


2. Ready to create your first custom copilot? Clickety-click on "Create a Custom Copilot," give it a catchy name, and choose your preferred language. Oh, and don't forget to feed your copilot some knowledge by tossing in your website URL. That way, it can gobble up all the info it needs to serve up those sweet, sweet responses.


3. Hit that "Create" button and sit tight while the settings work their magic.


4. Once that's done, swing by the settings to add a logo or spruce up the name.


5. Let's spice up those default messages, shall we?

Move into Topics > Conversation Start



Tweak the (Conversation start) to your heart's content and watch as your copilot comes to life. 


6. Click “Save” on top right and refresh the chat box to take effect.


Understand Topics: 

These bad boys are the bread and butter of your copilot's conversational skills. It can be seen as the copilot competencies: they define how a conversation dialog plays out. Topics are discrete conversation paths that, when used together, allow for users to have a conversation that feels natural and flows appropriately. 

Within topics tab you can: 

  • You can whip up new topics in a flash

  • Create new topics using Copilot in Microsoft Copilot Studio: Copilot lets you create and iterate on topics by describing what you want and having AI build it for you.

  • Customise provided templates and samples.


7. Drag/browse to Upload a document to add maximum knowledge base and power real-time responses to users.

8. Pro tip: Keep that content moderation set to "high" for top-notch responses that'll knock your socks off.


9. When you're ready to unleash your copilot upon the world, give it a whirl with some testing and hit that publish button like a boss. (ask questions related to your source provided, you’ll get answers) 












10. How do you get this marvel onto your website? 

Easy peasy. Just head to "Settings" > "Channels" and click on "Custom Website." Copy that sweet, sweet code and paste it into your website's pages. 

Voila! Your very own chatbot, ready to charm your visitors and make your life a whole lot easier.


So, what are you waiting for? Let's get chatting!



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